Product Care Guide

General Care Principles

These fundamental rules apply to all leather goods and accessories to ensure their longevity:

• **Storage:** Always store your item in its original dust bag when not in use. Fill structured bags lightly with acid-free tissue to help maintain their shape.
• **Climate:** Avoid prolonged exposure to extreme heat (like direct sunlight or radiators) and humidity, as these can cause the leather to dry out, crack, or warp.
• **Moisture:** Keep your piece dry. If it encounters rain or moisture, gently blot the water immediately with a soft, absorbent, lint-free cloth. Do not rub.
• **Dye Transfer:** Be mindful of contact with dark fabrics (like denim) as the color may transfer onto lighter leathers, and vice-versa.

Leather-Specific Maintenance

Smooth & Grained Calfskin

Calfskin is durable but sensitive to abrasion and scratching. Regular maintenance will enhance its natural patina.

• **Cleaning:** Dust regularly with a clean, soft, dry flannel cloth.
• **Conditioning:** Apply a high-quality, clear leather conditioner (tested on an inconspicuous area first) every 6-12 months to replenish natural oils and prevent drying.
• **Scratches:** For minor surface scratches on smooth leather, gently buffing with a clean finger or soft cloth may help minimize their appearance.

Exotic & Textured Leathers

Exotic embossed leathers require minimal moisture and gentle handling to maintain their texture and sheen.

• **Cleaning:** Use a damp (not wet) cloth to wipe gently, always following the direction of the grain or scale pattern.
• **No Conditioner:** Avoid applying oil-based conditioners, which can soften the texture and dull the finish of embossed or exotic surfaces.
• **Patina:** These leathers generally resist the deep patina development seen in natural calfskin.

Hardware and Finish Care

The solid brass hardware, often plated with gold or palladium, is durable but requires gentle attention to prevent tarnishing.

• **Cleaning:** Wipe down metal components with a clean, dry microfiber cloth. Do not use abrasive cleaners or chemical solvents.
• **Tarnishing:** If plating shows signs of light tarnishing, avoid using commercial metal cleaners. Professional cleaning is recommended.
• **Zippers & Locks:** Lubricate metallic zippers with a colorless wax stick only if friction occurs. Do not force locks or mechanisms.

The Lifetime Promise & Restoration

ERREXCA stands behind the longevity of its creations. Should your item require restoration or repair due to manufacturing defects covered under our Lifetime Promise, our Atelier is prepared to assist.

• **Professional Repair:** For serious damage or structural repair, we strongly recommend returning the item to the ERREXCA Atelier. Our artisans use the original materials and techniques to ensure quality and preserve value.
• **Unauthorized Repair:** Having your item repaired by an outside cobbler or repair service may void the Lifetime Promise and compromise the integrity of the piece.
• **Consultation:** To request a professional assessment or repair quote, please contact Client Services through the Contact Form.