Legal Notice

Privacy Policy

Privacy is treated with the same care as craftsmanship. Every relationship with ERREXCA Atelier remains confidential.

Effective Date: November 24, 2025

I. Data We Collect

We collect personal data to fulfill our services and support your relationship with ERREXCA Atelier.

Personal & Contact Information

  • Name, shipping and billing addresses, email address, and telephone number.
  • Account credentials, including encrypted passwords.
  • Information gathered when you contact Client Services.

Transaction & Payment Data

  • Details about the products you purchase, order history, and delivery information.
  • We do not store full payment card details; these are processed securely by secure third-party payment providers.

Technical & Usage Data

  • IP address, browser type, operating system, and data about how you use our digital boutique.

II. How We Use Your Data

Your data is utilized solely to deliver our products and maintain the standard of our service.

  • Order Fulfillment: To process transactions, manage international shipping, and handle returns.
  • Client Service: To respond to product inquiries and provide delivery support.
  • Personalization: To tailor our website experience and suggest items relevant to your history.
  • Security & Fraud Prevention: To protect our services and clients from unauthorized access.
  • Marketing: To send updates and exclusive invitations, strictly where you have explicitly opted in.

III. Data Sharing

ERREXCA Atelier does not sell your personal data. We only share information with partners necessary to operate our maison.

  • Service Providers: We share data with premier partners who assist with core functions, such as global shipping carriers and secure payment processors.
  • Legal Compliance: We may disclose your data if legally required to do so by governing authorities.

IV. Data Security

We employ uncompromising security measures to protect your personal data from unauthorized access.

  • Secure Socket Layer (SSL) encryption for all data transmitted online.
  • Access to client information is strictly limited and protected through secure systems.
  • Encrypted storage of all client passwords using industry-leading hashing algorithms.

V. Client Rights

You maintain full control over your personal information.

  • Right to Access: You may request a copy of the personal data we hold.
  • Right to Correction: You may request corrections to any inaccurate data.
  • Right to Deletion: You may request the deletion of your data, subject to legal and tax retention requirements.
  • Right to Object: You may object to data processing for direct communications at any time.

VI. International Maison Standards

ERREXCA Atelier operates internationally while maintaining the same standards of discretion across every client relationship. We may update this policy to reflect evolutions in our practices or legal requirements. To exercise your rights or address any inquiries, please contact our privacy division at privacy@errexca.com.